Privacy Policy

1. Information We Collect

When you use PowerAlert, we may collect the following information:

• Account Information: Your email address and basic profile details when you create an account.
• Utility Provider Credentials: Your login details to connect your energy provider account. These are encrypted and never stored in plain text.
• Energy Usage Data: We retrieve your usage history, billing data, and plan information to provide core features.
• Device Information: Non-personal data such as your device type, operating system, and app version for analytics and troubleshooting.

2. How We Use Your Information

We use the information we collect to:

• Track and display your real-time energy usage
• Send alerts and usage threshold notifications
• Recommend relevant energy plans based on your usage
• Maintain and improve app performance
• Provide customer support

3. How We Protect Your Data

We are committed to protecting your information:

• We use Amazon Cognito and AWS Secrets Manager to manage and encrypt login credentials.
• Your credentials are encrypted at rest and in transit using industry-standard encryption protocols.
• We never store plain text usernames or passwords.
• All access is restricted and monitored.

4. Sharing and Disclosure

We do not sell your personal data. We do not share your credentials or usage information with third parties unless:

• You give us explicit permission (e.g., to enroll in a new energy plan)
• Required by law or regulation

5. Your Rights

You can:

• View, update, or delete your account information at any time
• Disconnect your utility provider account
• Request complete data deletion by contacting support

6. Children's Privacy

PowerAlert is not intended for users under the age of 13. We do not knowingly collect personal information from children.